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Hospitality Web Design

Num

A website in English and Greek for Num's serviced suites and apartments in Neos Kosmos, Athens, from a 21 m² suite for two to a 105 m² apartment for four. The neighbourhood had to look good without looking like somewhere else.

Client
NumLofts Serviced Apartments, Athens
Role
Web Designer & Content Editor
Scope
WordPress Website, Information Architecture, English & Greek Content Editing, Image Selection & Crops, Ongoing Support
Sector
Hospitality / Serviced Apartments
Num website on a desktop screen, a tablet and a phone

Overview

Num rents serviced suites and apartments in Neos Kosmos, a residential neighbourhood of Athens. There are six kinds of stay: three suites for two people and three apartments with a kitchen for four.

The identity came with the brand, first under the name Numa: the logo, its letter pattern and the green. When a legal issue forced a new name, I adapted the logo to Num.

I designed the website in English and Greek on WordPress. The owners wrote the first texts and I edited them. The photographs of the rooms came from the client, and I cropped them for the site.

Guests come to Num for the space a hotel room does not have, so the site leads with square metres.

Showing the neighbourhood was the hardest part of the job: it had to be appealing without promising a view Num doesn't have.

Skills: Hospitality Web Design · WordPress · Information Architecture · Image Selection & Cropping · Bilingual Content · Copy Editing · Ongoing Support

Six stays, two families

The six screens follow a first visit, from the opening photograph to the list of what every stay includes. Before anything else, the menu splits the stays into suites and apartments.

Num home page with a living room photograph under the headline The Property
01 / HomeThe first screen says what Num offers, with Book Now in the header.
A row of suite and apartment photographs below the Num letter pattern
02 / Suites & apartmentsAll six stays in one row, under the letter pattern of the brand.
Superior Twin or Double Suite page with the bed sizes, a description and six photographs
03 / Suite pageThe beds come first, then the description and the photographs.
Amenities of the Superior Apartment, starting with four persons and 42 square metres
04 / Apartment amenitiesThe list opens with guests and size: four people, 42 m².
Facilities page with a checklist in four columns and a parking note
05 / FacilitiesWhat every stay has, in one list; the extras have a page of their own.
Location page with the history of Neos Kosmos between two rows of the letter pattern
06 / Neos KosmosThe neighbourhood told through its history, from an ancient gymnasium to today's art spaces.

Suite or apartment?

Space is the first question, so the site asks it first. The three suites are 21 to 23 m² for two people. The three apartments are 42 to 105 m² for four, with a living room and a kitchen. Every amenities list starts with the same two lines, guests and square metres, so a family can rule out a suite without reading further.

Included or extra?

One page lists what every stay has, from the coffee machine to the Balmain toiletries. A second page lists what costs extra, from breakfast in the room to a helicopter. Keeping the two lists apart keeps the first one honest: everything on it comes with the stay.

Why Neos Kosmos?

Neos Kosmos is apartment blocks and repair shops. It has no postcard views, so the Location page tells its history instead: a gymnasium outside the walls of ancient Athens, a refugee settlement in the 1920s, art spaces and theatres today.

No borrowed views

There were no photographs of the streets around Num. The stock libraries were full of the Athens of postcards, and any of it would have made the page prettier and the arrival a letdown.

So the Location page uses close-ups, and the home page names what is within walking distance.

Location page with the title Neos Kosmos over the Acropolis, out of focus behind an olive branch
01 / The one landmarkLocation page. The Acropolis appears once, out of focus behind an olive branch.
Location page with the title Neos Kosmos over an empty café with a brick wall
02 / Close-upsLocation page. The other four images are details, like this café. None of them is a view.
Home page block Ideal for business and leisure, with an olive tree against a bare wall
03 / Walking distanceHome page. An olive tree against a bare wall, and two places you can walk to: the National Museum of Contemporary Art and the Panathenaic Stadium.

Pretty or true?

For the Location page alone I gathered almost thirty candidates and kept five. The prettiest stayed out: an alley in Plaka hung with flowers would have sent guests looking for it outside the door.

The design decision

A close-up can be beautiful without making a promise. The Location page shows Neos Kosmos in close-ups and tells its history, so it promises only what a guest will find on arrival.

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